bedbdt Privacy Policy
How your personal information is collected, used, and kept secure — bedbdt maintains that commitment with full transparency.
Introduction and Purpose of This Policy
bedbdt is a trusted online gaming and betting platform in Bangladesh. We believe that protecting the privacy of your personal information is one of our core responsibilities. Through this privacy policy, we want to make clear what types of information we collect, how we use that information, who it may be shared with, and what steps we take to protect your data.
This policy applies to the bedbdt website, mobile platform, and all related services. By creating an account, using our services, or accessing our platform in any way, you are agreeing to this privacy policy.
What Information We Collect
bedbdt collects various types of information to operate its services. This information falls into two main categories:
2.1 Personally Identifiable Information
When you register on our platform or use our services, we may collect the following information:
- Full name and date of birth
- Email address
- Government-issued ID details for identity verification (National ID number or passport)
- Banking and payment information (bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing only)
- Residential address
2.2 Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device identifier information
- Browser type and operating system
- Date, time, and duration of platform access
- Browsing history and page visit patterns
- Gaming activity history and transaction records
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
bedbdt uses the information it collects only for the following purposes:
- Account management: Personal information is used to create, verify, and maintain your account.
- Identity verification (KYC): Identity verification processes are carried out to meet legal requirements and prevent fraud.
- Financial transaction processing: To complete deposit and withdrawal requests and to maintain transaction records.
- Service improvement: To personalize your gaming experience and provide relevant promotional offers.
- Security and protection: To detect and prevent fraudulent activity and to ensure platform security.
- Customer support: To properly resolve your inquiries and complaints.
- Legal obligations: To comply with applicable laws and regulations and to meet regulatory requirements.
- Responsible gaming: To identify problematic gaming patterns and provide support where needed.
Data Sharing and Third Parties
bedbdt may share your information with third parties in the following limited circumstances:
4.1 Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer providers to complete financial transactions. These partners operate under their own privacy policies and use your information only for the specific transaction purpose.
4.2 Identity Verification Services
For account verification purposes, we work with trusted identity verification service providers. These services are used solely to complete the KYC (Know Your Customer) process.
4.3 Legal Requirements
In cases of court orders, lawful requests from law enforcement, or other legal obligations, we may be required to share information with the relevant authorities.
4.4 Technology Service Providers
We work with trusted technology partners to operate the platform. These partners work under strict confidentiality agreements and may use your information only for the purpose of providing specific services.
Data Security Measures
bedbdt uses the highest-standard security technologies and practices to keep your personal information safe:
- SSL/TLS Encryption: All data transfers between you and our servers are protected by industry-standard SSL encryption.
- Encrypted Data Storage: Stored sensitive information is protected by strong encryption algorithms.
- Access Controls: Only authorized personnel have access to your information, regulated through strict access policies.
- Regular Security Audits: The security of our systems is regularly assessed by independent experts.
- Firewall Protection: Advanced firewall technology prevents unauthorized access.
- Two-Factor Authentication: An additional verification layer is used to protect your account.
Please note, however, that it is not possible to guarantee that data transmission over the internet is completely secure. We are committed to ensuring maximum protection, but no system is 100% secure.
Cookies and Tracking Technologies
bedbdt uses cookies and similar technologies on its platform. Cookies are small text files stored on your device.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand platform usage and improve service quality.
- Security Cookies: Used for fraud detection and to ensure platform security.
6.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform.
Data Retention Period
bedbdt retains your personal information only for as long as necessary to fulfill the purpose for which it was collected. Retention periods for specific types of information are as follows:
- Account Information: For the duration the account is active, and for a specified period after closure as required by legal obligations.
- Transaction Records: Retained for the period required under financial regulations.
- KYC Documents: Retained for the period specified under regulatory guidelines.
- Customer Support Communications: Retained for an appropriate period for the purpose of issue resolution and quality control.
After the retention period expires or after your account is closed, your information is securely deleted or anonymized where required, unless a legal obligation requires otherwise.
Your Rights and Choices
You have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances, you have the right to request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Object to Processing: You have the right to object to the processing of your information for specific purposes.
- Withdrawal from Marketing Communications: You may withdraw your consent from promotional communications at any time.
- Right to Lodge a Complaint: If you believe your information is not being handled correctly, you may contact us.
Protection of Minors' Information
bedbdt is operated for users aged 21 and above only. We do not collect personal information from minors under any circumstances.
We verify age during the registration process and accounts belonging to minors are not approved. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.
Policy Changes and Updates
bedbdt reserves the right to change or update this privacy policy as needed. In the event of significant changes to the policy, we will:
- Display a notice on our platform
- Notify registered users by email
- Update the "Last updated" date at the top of the page
Continued use of the platform after the updated policy is published will be taken as your acceptance of the changes. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:
Privacy Team, bedbdt
We will process any requests relating to your information after proper verification. We will not be able to provide information until your identity has been confirmed.
Read more: Terms and Conditions | Responsible Gaming | FAQ